You may be able to clear the error by resetting your inverter. Before you do anything, please write down the error message or take a picture of it so we can help with additional steps if needed. Once you’ve recorded the error, try these simple steps to reset your system, be sure to do this during daylight hours.
Watch our easy to follow video:
or, follow these step by step instructions below.
- Turn off the DC disconnect on your inverter. This is the black dial on the front or bottom of the inverter. Simply turn it to the “off” position.
- Turn off your system’s AC disconnect. This is located outside next to your utility meter and is just a lever that you’ll pull down into the “off” position.
- Wait five minutes, then turn them back on in reverse order. Throw the AC lever back up into the “on” position, then turn the dial on the inverter back to the “on” position to bring the DC back online.
The inverter will start to turn back on and may take a minute or two to reboot. You should see the main screen as normal once the reboot is complete with no error message. If the issue persists or if you’re not seeing information that pertains to your system, please give us a call at 802-882-8685.
If you find that you have had to reset your inverter more than a couple times for whatever reason, please let us know. We will to look into that.