Some solar installations are designed with all panels directly connected to a single inverter, which turns DC electricity from the panels into AC electricity that can be used in your home. Enphase Microinverter systems are designed to convert the electricity from DC to AC, with a microinverter stationed on the back of each panel.
Transforms production from direct current (DC) to alternating current (AC) at each panel.
Allows for increased production and module-specific monitoring.
Allows you to monitor how your system is producing via your Enlighten App or your MyEnlighten Account.
Allows installer to remotely troubleshoot any issues that may arise.
Allows Enphase to remotely update your system.
Enphase Combiner Box
Your Envoy will most likely be installed in a combiner box like this one.
You may only be able to see the section of the Envoy with indicator lights and buttons, as opposed to the whole face.
It will look like the device inside the pink box in the picture above.
NO. SunCommon does not actively monitor your solar system. We recommend checking on your system at least once a week to be sure it’s operating properly. You can do this by logging into your online monitoring, checking your electric utility account/bill, or by checking the Envoy to confirm the green production light is solid.
In winter, please check the array for snow. Your microinverters will not be able to report when the modules are covered in snow. This error should clear on its own when the snow clears from your array.
However, the cool thing about microinverters is that they allow the modules to produce independently. That means, as your modules become clear they will start producing energy for you even though other parts of your array may still be covered in snow.
Click here to learn how to update the network settings for your Envoy-S or IQ Envoy.
Is your array currently covered in snow?
Snow, winter shade, or leaves will inhibit production and may cause error messages to appear. Keep an eye on your system, if you are still getting the error message once your array is clear of obstructions then please reach out to us!
Have you recently changed your home WiFi network or credentials?