Solar Rewards Referral Program FAQs

Referral Program FAQs

 

I want to share a brighter, healthier tomorrow and earn cash. How do I refer friends?

SunCommon’s Referral Rewards program is available to our customers. To get in on this deal, sign up your friends, family and neighbors in one of these four ways:

1. Online

• • Using our Quick Referral Form, enter the emails of friends you think would be interested in checking out solar. They will receive an email invitation from us.

2. MySunCommon.com

• • Join and create a profile page to share your story and share your unique link with friends. 

3. By phone

• • Call our Solar Advisors at 802-882-8170 to share the name & contact information of the friend you want to refer.
  • Reach out to the Solar Home Advisor that you worked with during your own solar installation to refer a friend.
  • Encourage your friend to call us directly. Please make sure they let us know that you sent them our way!

4. In person

• • When you are working with a Solar Advisor, Solar Home Advisor, or any member of the SunCommon team, share the name & contact information of the friend you want to refer.

How does the referral process work?
If you submit an email address for friends who you think would be interested in checking out solar, they will receive an email invitation from us to set up a conversation with a Solar Advisor to discuss their solar options. If your friend contacts us directly about going solar, make sure they mention your name when they first talk to us. You will be eligible for payment once your referrals have signed an agreement and their system’s installation has been completed. Referral rewards vary by the product installed (see Terms and Conditions). Once you are eligible for payment, we will send you an email notification letting you know that a check is on the way.

How do I know when a friend I’ve referred has gone solar?
Once one of your referrals has signed an agreement to go solar with SunCommon, you will receive an email notification from us letting you know that one of your referrals is In Progress. Make sure to congratulate them on joining the solar revolution or be sure to check in throughout their installation process to be a great resource for them. Once their new system’s installation has been completed, you will receive another email from us letting you know that a referral check is on its way!

What should I say to convince my friends solar is a good investment?
Tell them your experience about going solar with SunCommon. You know first hand what the process was like. It could be something like this, “SunCommon made it easy and affordable for us to go solar. We are now enjoying the benefits of our new system, including the cost savings on our energy bill and reducing our carbon footprint. I’d highly recommend working with SunCommon to find a solar solution that is right for you! There is no obligation to look into solar with SunCommon, so give them a call today. Please let them know that I sent you!”

What’s the best way to share and keep earning?
You can start by creating a profile on MySunCommon.com and share your story and your unique referral link on social media – Facebook, Instagram, Twitter, or wherever you socialize online. Direct messages are great too, literally just sending an email to the people you think might be interested. You’re giving a gift, so why not?

If I am not a customer of SunCommon yet, can I still participate in the Referral program?
No. To earn referrals you must be a current SunCommon customer. 

Who can I refer?
Anyone who isn’t currently a SunCommon customer! You can refer a friend, family member, neighbor, co-worker, or even a person you meet in the grocery store.

When and how will I get paid?

1. You will be eligible for your payment once your referral’s installation is complete.
2. Once you’re eligible for your referral payment, you will receive an email letting you know that one of your referrals has gone solar and a check is on its way to you!
3. Be on the lookout: Once you are notified, keep an eye out for a check from SunCommon in your mailbox.

If the friend I referred does not end up going solar right away, will the record of my referral expire?
If you have referred a friend who does not end up going solar right away, your referral will last for one year. You will be notified when one of your referrals is about to expire, to give you the chance to reach back out to that friend and encourage them to check out solar. If a referral expires, you still have the chance to refer that friend again in the future. Just make sure they mention that you referred them when they sign up to check out solar with us. If they end up going solar, you will be rewarded for that referral.

Can I receive a referral reward more than once for the same friend?
We only pay referral rewards for unique referrals. This means if you refer a friend who purchases multiple solar products, you will receive one referral reward for that customer. Also, if you refer a friend who goes solar with us and you are paid for that referral, you will not be eligible for an additional referral reward for that friend if they purchase additional products from us in the future.

What happens if my friend cancels their contract?
If your friend cancels their agreement to go solar, you will no longer be eligible to earn a reward for that referral. In order to earn the full referral reward, your friend must fulfill their agreement and have their system installed.

Who is eligible for referral payment?
You are eligible for payment only if you are currently a SunCommon customer. You are considered a SunCommon customer once you have signed an agreement to go solar and your system has been installed. Once a customer, always a customer! 

How much can I earn?
There is no limit to the number of customers you can refer. For friends who install a solar system at their house, whether that is a Ground Mount, Roof Mount or Canopy, you are eligible to receive $500.

Where can I find my unique referral link?
Your unique referral link can be found within your MySunCommon account, under “My Referrals.” When you share this link with your friends and neighbors, it will direct them to your profile page where they can sign up as a referral. 

My referral forgot to use my name. Is there a way to track this referral to me?
We’re unable to track referrals back to you if they did not provide your name to their Solar Advisor or Solar Home Advisor during their initial conversation. Please make sure that your referrals tell us your name when they contact us about solar, so that you get the reward you deserve!

I went solar at my home, and want to go solar at my business too. Can I refer myself?
No. Once you are a SunCommon customer, any additional purchases or installations at other properties you own are not eligible for referral rewards.